We have compiled a comprehensive FAQ page to help answer your questions about ABA
Bank Capture. If you do not see an answer to your question - please click here to submit your
question to ABA Bank Capture. We will continue to add new questions and modify answers
as needed.
Q. What is ABA Bank Capture?
A: ABA Bank Capture is a secure national database for the reporting
of bank crime and serious incidents. It allows bankers to share information with
each other and with law enforcement. In an effort to support bank crime investigation
and resolution, the American Bankers Association, under the direction of its security
steering committee and in cooperation with the FBI, teamed up to launch ABA Bank
Capture. With ABA Bank Capture, bankers and law enforcement will be able to fight
back against illegal activity including bank robberies, burglaries, ATM crime and
other bank fraud with easy data entry, comprehensive reporting, timely alerts, dynamic
link analysis and advanced data analytics. This technology is designed to make it
possible for bankers to better utilize the data for both reactive and proactive
measures to protect their brands. Our goal is to make the data useful for bankers,
enabling them in:
- Utilizing reports and statistics to make better business decisions and properly
allocate resources
- Identifying patterns in incident / criminal activity
- Analyzing trends and security countermeasure effectiveness
- Enhancing communication with law enforcement
- Better preparedness and enhanced training for staff
Q. What are the benefits of the ABA Bank Capture system for my company?
A: ABA Bank Capture enables bankers to share information amongst
themselves and with law enforcement to help combat common issues, threats and crimes
both collectively as an industry and as individual companies. With ABA Bank Capture,
bankers can utilize the aggregate collection and analysis of critical incident data
for enhanced reactive and proactive response:
- React to incidents that have occurred in a timely and effective manner
- Proactively prepare for and / or prevent future events by knowing what is happening
around your bank locations
- Track incidents regardless of location / jurisdiction
- Benchmark against the industry
- Enhance your security / LP strategy
- Better allocate and budget for resources to help prevent loss
- Prepare and train staff to prevent events or for better response when events occur
- Prevent injury and loss of life
- Protect profitability
- Reduce overall liability
- And bottom line, protect the brand image
Q. Who is Enabl-u Technologies and what benefit do they bring to this initiative?
A: Enabl-u Technologies is a division of ISO Crime Analytics, Inc.
ISO Crime Analytics is a unit of Verisk Analytics, a global leader in risk assessment
and data analytics. The ISO Crime Analytics business unit leads and manages several
successful data share initiatives in the retail and banking industries, in the US
and in other countries, and brings a proven technology platform to the ABA Bank
Capture initiative for bankers. ISO Crime Analytics brings extensive retail background
and experience, as well as tight integration and professional relationships with
law enforcement that combined, will greatly enhance the success of this system.
Q. Who is CAP Index and what benefit do they bring to this initiative?
A: Since 1988, CAP Index® has provided innovative solutions
for companies and government agencies looking to minimize a broad range of losses,
including crimes against persons and property, general liability, lawsuits and fraud.
CAP Index provides actionable crime forecasting data, as well as loss mitigation
solutions, to 81 of the Fortune® 100, top 20 U.S. financial institutions,
insurance companies and restaurant chains in the U.S., the U.K. and Canada.
CAP Index uses data-driven approaches to answer meaningful questions for specific industry
groups and their member corporations. Past research and analyses have examined the
efficacy of particular security measures, ways to share loss and incident information
among corporations to identify industry-wide data trends, and ways to enhance relationships
with government and law enforcement agencies. CAP Index brings their expertise in
collection, management, analysis and application of crime and loss data into the
ABA Bank Capture initiative. CAP Index's team conducts quarterly analyses of information
available in the ABA Bank Capture database and releases reports with the findings accompanied
by expert commentary. Extensive quality control of the data conducted by CAP Index
ensures statistically reliable and valid assessments.
Q. How will ABA Bank Capture be managed?
A: ABA Bank Capture is managed by Enabl-u for the American Bankers
Association. Oversight of the policies and procedures under which ABA Bank Capture
operates is from a banker-driven ABA Bank Capture Steering Committee, composed of
senior-level risk management officials representing banks of all sizes.
Q. What are the features of the ABA Bank Capture system?
A: Features of ABA Bank Capture include:
- Easy Data Entry and Import from Case Management
- Comprehensive Search Tools (full text search, related terms, etc)
- Through our Dynamic Link Analysis tools, users will be able to surface related records,
identify other patterns and trends in the data
- The Communication and Collaboration Tools allow bankers to work with each other
and collaborate with law enforcement
- Dynamic Report Display and Geo-Spatial Mapping Capabilities
- ABA Bank Capture Alerts and Notifications providing for notice of critical incidents,
new activity on records you are working on, trends in your area, and more
- Online Training and Support to help get you started and for ongoing training needs
Q. How do I become a Subscriber to ABA Bank Capture?
A: AS A BANKER:
Click here to download the Subscriber information packet. It contains the
order form, facts about ABA Bank Capture and the subscription agreement. AS LAW
ENFORCEMENT: The system is currently set up for access by Federal Law Enforcement
and we are actively exploring avenues for access by local and state law enforcement.
If you are interested in access to the ABA Bank Capture system, click here for more information.
Q. I am an individual - how do I get access to ABA Bank Capture?
A: At this time, only ABA member banks who subscribe to the service
may access ABA Bank Capture. This requires a corporate subscription agreement to
be executed and a fee. The subscriber must also be an ABA Member institution in
good standing. If you would like more information regarding subscription to ABA
Bank Capture, please
click here!
Q. What incidents will be entered into ABA Bank Capture?
A: This system is designed for the collection, reporting and analysis
of theft and loss in and around bank locations, to include distribution centers.
Initially, the Incident Types will include:
- Bank Robbery
- Armored car Robbery
- Bank Burglary
- ATM Crime
In the future, we will be expanding the incident types and will include other criminal
activity, as well as other fraud and loss details.
Q. How do I enter/import incidents into ABA Bank Capture?
A: Data may be entered directly into the system forms or may be
exported from your existing case management system to populate ABA Bank Capture
records. Our support specialists will provide you with the necessary file format
for automated imports of data.
Q. Do I have to use a particular case management system to connect to ABA Bank Capture?
A: No. You can enter data directly into the system or we can provide
you with the specific file structure to give to your case management provider or
in-house IT support to export the data to the ABA Bank Capture system.
Q. Can my case management system link into ABA Bank Capture?
A: ABA Bank Capture provides a file format for subscribers to share
with their case management providers to help create the export necessary to feed
into ABA Bank Capture. Our Support Specialists will assist with this process in
accepting the data and testing the process, to ensure data integrity and a smooth
connection.
Q. Who owns the information entered into ABA Bank Capture?
Answer: Data received from the Subscriber is owned by the Subscribera.
The Aggregate Data in ABA Bank Capture is owned by the ABA. If a Subscriber leaves
the system, their specific subscriber-identifying incident details are destroyed
and reference to the Subscriber is removed from the system. The aggregate summary
details, however, will remain with the system in order to ensure proper historical
reporting and trend analysis.
Q. Is my data visible to other system users?
A: Yes, as a subscriber you will contribute data to the system
and be able to share information with other bankers and with law enforcement. The
select fields to be contributed to the system and shared is driven by the ABA Bank
Capture Steering Committee, consisting of bankers, law enforcement and bank association
representatives.
Q. What details from my incidents can be entered into ABA Bank Capture?
A: Details about the event to include bank location, bank name, time, date, amount of loss are currently required. Additional information to include a summary of the event and information regarding security counter-measures are optional at this time.
Q. Can banks outside of the United States participate in the ABA Bank Capture community?
A: Currently, ABA Bank Capture is a U.S. based service for U.S.
states and U.S. territories.
Q. Do law enforcement officers enter incidents?
A: No. Law Enforcement is able to access information, review reports
and search for loss details.
Q. Who is eligible to subscribe to ABA Bank Capture?
A: Any ABA Member in good standing is eligible to subscribe to
ABA Bank Capture.
Q. Who is responsible for entering data into ABA Bank Capture?
A: Data may be entered directly into the system forms or may be
exported from your existing case management system to populate ABA Bank Capture
records. Our support specialists will provide you with the necessary file format
for automated imports of data.
Q. How do I know that the data is current and reliable?
A: We rely on the bank subscribers to ensure accuracy in their
submission of data.
Q. Is training provided for new subscribers to ABA Bank Capture?
A: Yes! We offer webinars as well as online e-learning resources
for initial and ongoing training and support. The ABA Bank Capture Learning Center
will launch with the new ABA Bank Capture site Summer 2011.
Q. Is there a log file accessible to the company to view who may have edited a record
in the database?
A: Yes. The log records and entry each time a record is viewed
as well as edited.
Q. Can users be set up with view access only, not having the ability to enter or
edit information?
A: Yes. Users may be set up with either view capability or edit
capability or both.
Q. Who can access ABA Bank Capture? / Which ABA Bank Capture users can see incident
data?
A: Access to ABA Bank Capture is limited to Bank Subscribers, Law
Enforcement and system administrators at the ABA and Enabl-u.